Groomer’s Guide
Better Grooming Through Better Organization
by Jennifer Bishop Jenkins
Pet groomers clean for a living. We remove dirt, dander and hair from furry animals who are fortunate if they get bathed once a month. Cleaning these precious living creatures is how we make our living. But what we take off them must go somewhere—down our tub drains, onto our grooming floors, smocks and tools, and into our equipment. However, our greatest workplace challenge as groomers is how we organize a significant number of tools, specialized furniture and unique equipment needed to work on the diverse coat types we groom.

Groomers are not alone in needing organized workspaces—every profession faces the challenge of how to organize the physical space for optimum efficiency, ergonomics and healthy productivity—but groomers are surely on the high end of the scale with the sheer amount of equipment and tools we must use. We clearly have bigger daily messes to clean and more stuff to organize than most professions do. But despite the greater challenges we face in organizing our workspaces, we can learn from organization principles that have helped other lines of work. After all, no one should spend almost a third of their lives in a workspace that exhausts them just by walking into it.

illustration of employee struggling to keep floating papers organized
A VARIETY OF SPACES
As pet groomers, we are often uniquely challenged by the variety of workspaces involved in our jobs. Some of us work in a brick-and-mortar storefront; some drive around in a mobile van; some groom in their own homes; some are house-call groomers who must carry their full complement of equipment with them wherever they go; and others work in a parallel business such as a retail pet store, a veterinary hospital, or a boarding kennel or daycare space. But no matter the space we occupy, working with live animals requires lots of equipment, as well as work areas that we must constantly clean and disinfect.
The most important area to separate is the drying area because of the amount of stress, hair, dander and noise that blow-drying generates.
We need a water supply, electricity, tubs, elevated tables, clippers, blades, sharp scissors, nail clippers, shampoo and conditioner bottles, and a host of associated items that might be needed for various clients on any given day. Taking into account the sheer amount of stuff we need, the unpredictability of live animals and the variety of spaces in which we work, there is no one system for how to organize our working environment. However, there are some general principles for getting organized that, when applied, can benefit us all.
GETTING ORGANIZED
Let this be a moment for you! Make a promise to yourself that tomorrow, when you get to work, you will give yourself the gift of a better organized workspace. Change it up! Take a little time and re-arrange your space for better organization. Write or sketch out a plan if that would help. Make one change a day or week to create a better organized workspace. Commit to a timeline in which to accomplish the steps you need to take. There are lots of websites and blogs that have great ideas for organizing homes and workplaces. Below, I have adapted some suggestions made in an office organizing blog for the unique needs of our grooming spaces.1
1. Establish Functional and Separated Work Zones.
My grooming shop is fortunate to be large—over 2,000 square feet—and we are blessed with separate and spacious rooms for reception, haircutting, bathing, and drying. The separation of these spaces reduces stress on both humans and the dogs, and reduces cross-contamination. It is cleaner and quieter. There is even an entirely separate daycare facility in the basement. Our laundry is put away in a spacious, accessible bathroom. However, most grooming shops or businesses do not have the luxury of this amount of square footage.

That said, even inside a tiny mobile grooming unit, clearly separated areas for bathing, drying, and haircutting are helpful in working more efficiently and in a more organized way. The most important area to separate is the drying area because of the amount of stress, hair, dander and noise that blow-drying generates. Remember to always wear industrial-strength hearing protection and put hoodies on the dogs when blow-drying.

The best shop set-up I have seen in my career for the stressful drying part of the groom is a kitchen counter running along a wall that allows us to sit up close to the drying dog. In addition to better stability for the dogs, the walls above them are lined with smooth plastic panels so they are easier to clean. Best of all, the wall behind the counters helps reflect back the blowing air on all sides of the dog so that they dry noticeably faster. These counters can be built in separate rooms if you have the space, or a short one can be constructed right up against the side of the tub, in the corner of a mobile unit, or even in your home. Attaching an eyebolt to the wall allows for a safety loop. A rubber mat can be placed on it to give the dog traction.

Drying a dog on a freestanding table that you can walk around is less stable for the dog, no matter how strong the table is. But more importantly, it takes longer to dry the dog as much of the blown air is lost to the room. Pushing a grooming table up against a wall is a good alternative. Even in a mobile unit, a corner can be set up with a counter up against a wall for this purpose. The wall behind would ideally be covered in some washable surface to allow for cleaning. Remember to wear an N-95 mask, especially when blow-drying, to prevent yourself from inhaling particulate matter that can lead to the development of Groomers Lung.

2. Keep Clutter Off Your Grooming Table.
Your grooming table is your primary workspace. There should be nothing on it except the dog and the single tool that you are using for that specific stage of the groom. It is the same idea as desks in offices not having any papers on them other than the ones you are working on. Keep all other grooming equipment off your grooming table. It is safer for the dog and for your expensive equipment.
Keep a separate tool storage cabinet within an easy arm’s reach next to your grooming table, or you could also wear a tool holster or pocketed apron. Put each item aside that you use during the groom before you pick up the next one and bring it to the grooming table. Even in a mobile unit, built-in cabinets within arm’s reach of the main grooming table make it easy to keep clutter at bay.

I have seen groomers working on dogs with their grooming tables filled with several pairs of scissors, a clipper, blades, mat splitters, nail clippers, combs, brushes and piles of dirty hair, all on top of the same grooming table where the poor dog is trying to stand. The groomer would be lifting legs and turning the dog in the middle of this mess to access various sides of the dog. If this bad habit has been yours, make the decision today to change and stick to it as a permanent habit in your work life.

3. Organize Your Grooming Tools, Products, and Equipment.
Essential to keeping clutter off your grooming table is having proper but accessible storage for all your tools and equipment. Groomers spend significant monies acquiring, using, and maintaining their grooming equipment and tools.
The best way to safely store your tools in an organized way is to get a professional metal tool drawer from a hardware supply store. These tool chests help reduce cleaning time, potential injury to the dog, and the risk of the equipment falling or being knocked off and damaged. They have multiple drawers of different depths to accommodate various sizes of tools. Blades can go in a shallow drawer and brushes in a deeper drawer. They are lockable, easy to open and close, and they are heavy and stable.

Immediately around our work areas, we should also have a nearby cabinet with shelves for products. I prefer a cabinet with doors I can close so that I do not have to dust the shelf areas daily where I store my products. Wiping off bottles covered with blown debris is tedious and time-consuming. Even open shelving can be covered with an attached curtain, either solid or split, that can be easily pushed aside to access products inside while keeping the shelves and products clean when they are not being accessed.

4. Keep a Big Trash Can Nearby.
Needless to say, cut hair and shedding fur is the biggest mess around our work areas. Ultimately, just as those who cut human hair, we sweep or vacuum up after each dog and disinfect surfaces before the next client. But while we are grooming, hair and fur will accumulate all around us. It only takes a few seconds to scoop away accumulating hair on a table and toss it into a nearby trash can. We have also found that portable shop vacuums can be fitted with a diffuser that can prevent the exhaust from blowing hair all over the shop.

It is hard to create a clean and beautifully groomed dog in a messy, dirty, cluttered workspace. Not to mention, disorganized spaces are stressful spaces. Developing and implementing simple habits of getting organized and staying organized, keeping all grooming equipment off the work surface as you groom the dog, and controlling hair and debris will protect your equipment, reduce your stress, and keep the dog safer and cleaner.

References:
  1. Johnston, M. (2016, May 16). The 6 Basic Principles of an Organized Office. CMS Critic. www.cmscritic.com/principles-of-an-organized-office