Groomers Guide

old grooming articles
Building a Grooming Community, Page By Page
old grooming articles
by Jennifer Bishop Jenkins
Take a moment to remember back (if you are as old as me) or imagine back to a time long gone when there was no internet, no cell phones, no social media, no grooming trade shows or competitions, no state associations, few grooming schools, and really no way for us to talk to each other, teach each other or learn from each other. All reading material was printed in books and all human conversations happened on landline phones or in person. That is the grooming industry I entered in the early-mid 1980s.
Groomers then were what I experienced as “siloed”—that is, we each were operating inside our own silo, very isolated from each other. What I found is that other groomers in my extended community were often threatened by each other, suspicious of each other and often competitive with each other. I remember hearing lots of gossip about other groomers—none of it very kind. Rare was the groomer that would teach and help others.

Most groomers worked for cash, and many did not report their business income as legally required. Referrals often came from our local veterinarian. We used horribly poisonous flea dips, hot oil treatments and had other ill-informed practices that we thankfully have outgrown.

At a small table in the corner at the first All American Grooming Show I attended in the mid-1980s, sat Sally Liddick and Gwen Shelly. They were selling “Groom-O-Grams” and their other early publications. Sally was a Pennsylvania groomer with a lot of clients who kept asking her the same questions all the time. So rather than constantly repeat her explanations to them, starting in the late 1970s, Sally had been printing up Groom-O-Grams just for her clients.

Sally was a talented writer, and she learned quickly that other groomers wanted to buy these Groom-O-Grams to also give out to their clients. She started with an 11 x 17 piece of paper folded in half to make a sort of mini newspaper. The Groom-O-Grams grew into a small business for Sally, and often included the popular early column “Sally’s Desk.”

By 1984 Sally approached her lifelong friend and fellow Pennsylvanian Gwen Shelly to help her in the growing business. They had been friends for decades and had known each other since first grade in elementary school. Both now adults, married and neighbors, Gwen teamed up with Sally to handle the growing demands of her business. They got advertisers and subscribers and were off and running, eventually helping groomers with other printed materials such as kennel clip cards and file cards for client recordkeeping.

Gwen said that early on the business interfered so much with Sally’s grooming business that Sally was going to give it all up. But she had one advertiser in her earliest Groom-O-Grams that was thrilled about the reach that it gave their business in an industry that had almost no means of sharing information. It was the advertisers, Gwen reported, that pressed Sally not to give up the publication.

At a small table in the corner at the first All American Grooming Show I attended in the mid-1980s, sat Sally Liddick and Gwen Shelly. They were selling “Groom-O-Grams” and their other early publications.
A collage of historical pet grooming industry memorabilia, including "Groomer to Groomer" magazine covers from 1982 and 1992, a letter titled "Sally’s Desk," and photographs of professional groomers and staff at industry events.
Groom-O-Grams were written by groomers for their clients to read and learn from, in an era long before the internet arrived. But there was clearly a need for an “inside the grooming industry” publication, driven by advertiser demand. And it was then that Groomer To Groomer magazine was born, named for its purpose to empower groomers to connect and build a community together.

Gwen shared that it was not easy to build the business at first, especially as a women-owned businesses. Even though most groomers were women, national business owners almost never were. And some printers did not even want to work with them because of this.

Sally was a very forward thinker and did not give up. She wanted to also help move the grooming industry to be more independent and business-like, so their company needed a name. Gwen told me the story of Sally looking out the window at a lovely nearby tree and admiring its bark. She thought of naming the company “Barkley,” but when she looked it up, she saw that name was taken. So, she changed the spelling of the final part of the name and Barkleigh Productions was established as a company.

Groomer education was evolving as well, so the next step for Barkleigh was to get involved in industry trade shows. In the early days, grooming trade shows were mostly just competition grooming with booths for buying supplies and no formal classes. The only education was during the competitions on the stage, where judges on microphones and competition groomers would narrate what they were doing as the competitions were going on. As Sally was very into education, Barkleigh later began holding educational sessions in separate classrooms more like it is done to this day.

By the time that Sally Liddick passed in 2012, she had lived to see her vision of a nationwide grooming community realized, where professionalism, good business practices, education and sharing were everywhere in our industry. Sally’s name lives on though, as it’s often heard in the “Sally Breaks” that take place during grooming contests. The judging was so long and tedious in the early days of competition that dogs were often standing on the tables for hours. Sally insisted that the dogs needed a break to go outside, and so Sally Breaks were instituted.

So from me and all other groomers, we offer a heartfelt thank you to Sally and Gwen, and all who worked to build a real community in this industry we love, for bringing groomers together through inspiring trade shows and education, and through this world-class magazine, page by page.