Knowledge is power, and being able to educate your clients will build lasting relationships and customer loyalty, which are the cornerstones of success for any pet stylist. This sentiment is especially true with cat customers. Cats can be very difficult creatures to understand, leaving many cat owners at a loss, and so they turn to their groomers for advice. Cat behavioral issues are more common than you may realize, and most of them stem from boredom.
But why does a pet groomer need to know how to combat cat boredom?
Assisting your clients with solving problems they are having with their pets is not only an excellent way to strengthen your relationship with customers, but it also gives you valuable experience that you may utilize in the future. In my career, I’ve been asked to assist clients with varying issues, and through that process of trial and error in solving the problem, I gained useful information that I can use to help other clients with in the future when they too have issues with their pets that they don’t know how to handle.
Kitty pet parents are often at a loss when it comes to figuring out why their feline’s behavior has changed. Behavioral changes in cats can be an indicator of a variety of issues from medical to environmental, but most often those behavioral changes stem from plain old boredom. Cats are often in situations where they spend vast amounts of time alone. Even in multi-cat households, some cats live a more solitary life, lacking interaction with other pets and often choosing just one family member they prefer to be around. Many housecats live exclusively indoors, which greatly limits their territory, and that alone can create stress for an animal that naturally prefers to roam a larger territory.
Some of the most common signs that a cat is suffering from boredom are litterbox issues, sleeping more than usual, over-eating, finnicky eating and destructive behaviors. The first step when a client notices behavioral changes is a visit to the vet to rule out a medical issue. Once a medical issue can be ruled out, the next step is to move on to enriching the cat’s daily life to battle boredom.
Another great mind-stimulating activity is creating a way for a cat to “hunt.” Rather than offering dry food in their bowl, divide the meal into several smaller portions and hide them in easily accessible places around the home. Add a treat to the mix to make it even more appealing and let their keen sense of smell and their natural curiosity lead them to the hidden treasures.
Providing your clients with these helpful tips will enrich their pets’ lives as well as the life of the owner. With your input, you and your clients can work together to help their pets live their best lives while positioning yourself as an informed and skilled professional.